The Loughs Agency (based in Derry~Londonderry, on the banks of the river Foyle) is a body that supports and governs marine wildlife and leisure activities in and around Lough Foyle and Carlingford Lough.
In 2018 Beacon13 was commissioned to design, deliver and support a new social media strategy for the agency. The agency would be addressing Facebook, Twitter, Instagram, LinkedIn & YouTube.
As with any strategy or plan we had to establish a baseline. (You must know where you’re at before you can plan where you’re going!). We completed a full report on followers, views, subscribers and friends on social media.
We then set out to establish the state of each profile and roles on the platform. As with many companies & organisations, we often find a number of accounts on each platform. Sometimes used for departments or brands but often unnecessary.
We went about consolidating various accounts to give the agency one clear voice on social media. All relevant parties were given access and roles as required.
The agency had a re-branding exercise in conjunction with the new social media strategy. So all profiles needed new logos, background images and associated graphics.
Once we had all of the above in place we worked with the agency to establish how much time and resources they had to commit to social media. We established their short term and long term goals.
Matching up these two things allowed us to create a strategy for posts, comments, replies, video uploads and post content over time. We also created a schedule and plan for sed activities.
The Loughs Agency is now well underway with their new strategy and meeting real tangible targets as well as reporting effectively to their board on progress.
We’d like to thank the Loughs Agency for their commitment to Beacon13 and we look forward to supporting them in the future.